We make it easy!
Key areas to inspect include:
- Windows (trim and sash)
- Roofing materials
- Roof accessories
- Overhead doors
- Exterior fixtures
Any damages that are found during this inspection are professionally documented to meet insurance companies’ standards for review. See our Inspections page for examples of damages that typically qualify for repair or replacement.
If it has been determined that there is legitimate damage that is covered under your insurance policy, the next step is for you to file a claim with your insurance company.
Calling your agent may seem like the logical first step as they have been your friendly representative with the insurance company, but the more efficient step (though not commonly known to many homeowners) is to contact your insurance company’s claims department or catastrophe hotline directly.
Since your agent is not an adjuster and will not be handling your claim, it is better to contact the department that is dedicated to claims. This will often forgo unnecessary delays in getting an adjuster out to inspect and evaluate damages. In most cases, going through the claims department directly will put you on the inspection queue sooner.
→ See here for a list of claims department numbers.
The process for filing a claim usually takes less than 10 minutes. The claims department will ask a number of questions which your Peachtree Company representative will be available to help answer with the information collected during the inspection. Once your claim has been created by the claims department, they will provide you with a claim number for future reference and a time frame for an adjuster meeting.
Our job as construction experts is to show what scope is required to complete full repairs; the adjuster’s job is to show and approve what is covered under your policy.
By meeting with the adjuster during the inspection, many differences on the estimate may be resolved before the adjuster leaves. This step alone could save weeks in progress, eliminating many instances requiring supplements and ensure the correct funds are applied to the needed repairs.
You will significantly save time for everyone and have more differences addressed when you have your representative meet with the adjuster during the initial inspection.
We have found that over 80% of the estimates that we review are underestimated, and following our supplementing process insurance companies approve an average increase of 30% above their original estimates.
Your Peachtree Company representative will work with our in-house supplementing staff to prepare a comprehensive supplement packet to be sent to your insurance company for review and approval. As repair experts, our job is to identify and thoroughly document the necessary repair scope according to insurance company review standards.
This process ensures that you receive all funds that are due to you and allows Peachtree Company to make the best possible repairs.
Now that we have reviewed all the repair items and have initiated any supplement requests, the next step is to make a selection of material type and color for the installation along with any optional upgrades that you would want to take advantage of. (Incidentally, this is a great time to add a little extra curb appeal!)
Your Peachtree Company representative will sit down with you to select materials and colors and put in writing the details of the work to be completed. You can expect to receive a welcome packet in the mail with additional information on the building process and about addressing any mortgage endorsements you may have.
Your Peachtree Company representative will coordinate with our production manager on the dates for material delivery and installation. They will also work with you taking steps to prepare and protect your property once the job is underway. You can expect a rapid turnaround on the major components of the restoration project such as roofing and gutters once the funds are approved and a contract is signed. Other minor repair items may follow the release of secondary insurance payments, but we maintain a close monitor of those items to finish out the job a quickly as possible. Your representative will always be available to address questions or concerns along the way. At the end you will both do a final walk around to insure quality workmanship and your complete satisfaction.
→ See Insurance Proceeds
When final payment has been received and the contract is complete by all parties, you will receive a copy of your warranty(s).
It is our sincere hope that we are able to provide you with outstanding service and confidence walking through the entire restoration process. We work hard to earn the compliment of your vote of confidence and referral to other customers.